Description
Introduction
In all activities of IT management daily; the management and development of lower-level IT staff is the most difficult tasks, the requiring the manager have knowledge, experience and the qualities of a good leaders.
With group of support tools developed IT staff, we provide here are the most important tools and can help you establish a specific plan to manage IT staff information such as: IT staff profile, job description, competency assessment, training plan and KPI annual.
Template Toolkits Name
Part-1. New Recruitment
ITD_SF01.Form_IT Staff Needs Assessment.xls
ITD_SF02.Guidance_IT Resource Interview Guide.xls
ITD_SF03.Guidance_New IT Staff Guidance.xls
Part-2. Job Description
ITD_SF01.Sample_Help Desk Job Description.doc
ITD_SF02.Sample_IT Administrator Job Description.doc
ITD_SF03.Sample_Systems Supervisor Job Description.doc
ITD_SF04.Sample_Applications Programmer Job Description.doc
ITD_SF05.Sample_IT Manager CIO Job Description.doc
Part-3. IT Career Path
ITD_SF01.Form_IT Staff Profile.xls
ITD_SF02.Form_IT Employee Skills Matrix Chart.xls
ITD_SF03.Flowchart_IT Career Roadmap.xls
ITD_SF04.Form_IT Employee Development Plan.doc
ITD_SF05.Form_IT Employee Training Plan.xls
ITD_SF06.Form_IT Staff Promotion.xls
ITD_SF07.Form_IT Staff Warning.xls
Part-4. IT Staff Performance Assessment
ITD_SF01.Form_IT Services Desk Performance Self Assessment.doc
ITD_SF02.Form_IT Support Performance Self Assessment.doc
ITD_SF03.Form_IT Manager-CIO-CTO Self Assessment.xls
ITD_SF04.Form_IT Staff Performance Review.doc
ITD_SF05.Form_IT Probationary Management Employee Performance Review.doc
Part-5. Resignation Checklist
ITD_SF01.Form_IT Tasks Transfer Checklist.xls
ITD_SF02.Checklist_IT Employee Resignation.doc
kliens
January 2, 2022IT toolkit has REVOLUTIONIZED our IT, It forms the bedrock of our SOP toolkit, enables us to generate run books and has dramatically lowered the cost of training new IT staff, while increasing user’s satisfation.
henrietta
January 2, 2022Once we implemented IT Toolkit, all of that changed. Now we have an IT final plan that looks professional, is well organized and makes it easy for everyone to find the information that they need.