Description
Introduction
Manage the personal computer (PC) or laptop is necessary to maintain productivity of end users in the enterprise, by reducing the downtime of the desktop or laptop. Management of personal computers is also including: Operating installation, maintenance, upgrades, changes, and handle support requests from users. Besides, there are some other activities such as hardware asset management, software license management, applications management.
Template Toolkits Name
Part-1. PC Install Planning
ITD_PC01_Chart_PC Software List Installation.doc
ITD_PC02_Checklist_IT Support IT Equipment.doc
ITD_PC03_Checklist_PC Application Software.xls
ITD_PC04_Checklist_PC Data Migrattion.xls
ITD_PC05_Checklist_PC & User Installation.doc
ITD_PC06_Checklist_New PC Installation.doc
ITD_PC07_Form_Installed Software Report.xls
ITD_PC08_Form_IT Equipments Configuration Mornitoring.doc
Part-2. PC Maintenance And Troubleshooting
ITD_PC01_Checklist_Maintenance and Clean PC.doc
ITD_PC02_Flowchart_PC – Laptop Trouble Shooting.doc
ITD_PC03_Form_ Incident Report of Desktop_Laptop_Printer.xls
ITD_PC04_Form_PC (Move_Install_Change_Add) Request.doc
ITD_PC05_Form_IT Devices Maintenance List.xls
Part-3. PC Asset Management
ITD_PC01_Flowchart_IT Assets Return.xls
ITD_PC02_Form_IT Asset Report Annual.xls
ITD_PC03_Form_Laptop Asset Delivery Agreement.doc
ITD_PC04_Form_IT Asset Delivery Agreement.xls
ITD_PC05_Form_Mapping IT Asset and Fix Asset.doc
ITD_PC06_Form_Analyse Cost – IT Assets Lifecycle.xls
ITD_PC07_Form_IT Equipments Borrowed Monitoring.xls
ITD_PC08_Form_IT Sparepart Tracking.xls
ITD_PC09_Form_IT Maintenance Services Contract.xls
ITD_PC10_Form_IT Leasing Services Contract.xls
ITD_PC11_Form_IT Repository.xls
ITD_PC12_Form_Laptop Asset.xls
ITD_PC13_Form_PC Components.xls
ITD_PC14_Form_PC Asset.xls
ITD_PC15_Guidance_PC Hardware, Software Reporting Requirement.doc
ITD_PC16_Guidance_IT Asset Terminology.doc
ITD_PC17_Sample_IT System Assets Survey.xls
Part-4. PC Workstation Policies
ITD_PC01_PC Maintenance Policy.doc
ITD_PC02_PC Procurement, Installation, Support Policy.doc
ITD_PC03_PC Moving, Adding and Replacing Policy.doc
ITD_PC04_IT Equipment – Sparepart Policy.doc
ITD_PC05_PC Power Saving Policy.doc
ITD_PC06_IT Equipment Repair Policy.doc
kliens
January 2, 2022IT toolkit has REVOLUTIONIZED our IT, It forms the bedrock of our SOP toolkit, enables us to generate run books and has dramatically lowered the cost of training new IT staff, while increasing user’s satisfation.
henrietta
January 2, 2022Once we implemented IT Toolkit, all of that changed. Now we have an IT final plan that looks professional, is well organized and makes it easy for everyone to find the information that they need.