If you’ve never practiced active listening before, it can be a bit confusing to try out yourself. Below, we’ll walk you through an example dialogue between two people, one of whom is supporting their coworker by actively listening. Before we dive into an example, here are some key dialogue elements to use when you’re listening… [Read more]
Active listening is a soft skill that takes time to develop. Try these five active listening techniques to practice this skill. Below, we’ll also dive into a few examples to help you continue building this muscle. 1. Avoid interrupting Sometimes, when a conversation is flowing, you want to jump in and add your own ideas,… [Read more]
The four types of listening Ready to become a better listener? Here’s how. There are four different types of listening: Empathic listening, which is when you listen to understand. Think of listening when someone shares a personal story. In this type of listening, you’re focused on the other person, instead of yourself. Appreciative listening, which… [Read more]
Though deficiency rates slowed in 2023, they’ve consistently risen since 2020. Accounting errors can lead to embarrassing and costly legal challenges and damage business integrity. Regardless of whether firms have fully embraced AI, its rapid advancements are offering effective solutions for challenges often tackled by accounting firms. This compels firms of all sizes, from small… [Read more]
These were developed in collaboration with digital communication specialists and include short videos, text descriptions, interactive graphical elements, and key take‐aways, and can be found at cogastudy.org. An accompanying blog provides an overview of new findings with an eye towards public communication. For example, it can be challenging to separate the effects of genetics from… [Read more]
