The four types of listening Ready to become a better listener? Here’s how. There are four different types of listening: Empathic listening, which is when you listen to understand. Think of listening when someone shares a personal story. In this type of listening, you’re focused on the other person, instead of yourself. Appreciative listening, which… [Read more]
Author: Toolkits
Placing that marathon medal around your neck, picking up the keys to your new home, earning that promotion and pay raise… all great examples of the goals that many strive to achieve. [Read more]
What does recognition at work look like to you? Is it a pay raise, more responsibilities, or simply a vote of confidence from your manager? [Read more]
I try to avoid making sweeping generalizations but, guess what, I’m going to make one right now. From my experience, you can pretty much lump people into two distinct groups: those who set New Year resolutions, and those who don’t. But, maybe there’s a third way – writing a Hope Letter at the start of the year, to act as an ongoing inspiration to yourself. [Read more]
When leaders are authentic, vulnerable, kind and compassionate, it can create a workspace where people feel safe, say Karen Liebenguth and Andrew McNeill [Read more]